About ShortName.UK - Shorter .uk domain name at reasonable price

Contacting Us

We offer live chat (Click "Need any help? Click here to chat" in bottom right corner), support system, phone, email and social media links to our pages (all available at bottom of this page) to make is easy for you to get in touch with us. However we suggest using the support ticketing system as using this way we can acknowledge your email within few hours and promise to resolve it ASAP. We aim to acknowledge your report in less than 24 hours and respond with a resolution in less than 72 hours. Our usual turnaround times are 1-2 hours for acknowledgement and 2-4 hours for resolutions during working hours based on our current stats. For other communication methods we will usually reply you using same platform or try to contact you using the contact details on file.

Abuse Report Procedure

If you want to report an abuse of any of our or our service providers’ policies we encourage you to get in touch with us using any of the contact methods on this page. This includes but is not limited to email systems abuse (spam / malware distribution), copyright violations, illegal material and hate speech. AK Solutions will work on your report under our terms as well as applicable local and international laws. We aim to acknowledge your report in less than 24 hours and respond with a resolution in less than 72 hours. To file a formal Abuse Report we request you to log it using our support system here. Please choose the category “Abuse” for this.

Alternatively please write to us at following address.

Abuse Department
AK Sol Ltd.
1 Appleton Court
Calder Park
Wakefield
West Yorkshire
WF2 7AR
United Kingdom

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